Tuesday, September 03, 2013

Responding to Behavior that Hurts Others


When I first created the Restorative Approach I was steeped in the world of rewards and punishments. My agency at that time used an elaborate system of points, levels, rewards and consequences… as many agencies still do. I heard then, and still hear now, that we can’t just let these kids “get away with” these behaviors. How will they ever learn if they do not experience some kind of punishment when they hurt another person or destroy property?

 It was in this climate that I created the concept of learning tasks. I have proposed that we respond to behavior that hurts other by requiring two kinds of tasks, making amends and learning tasks. Making amends are ways for the child to fix what he broke, repair relationships that have been damaged by his actions. Learning tasks are things that would help the child learn skills that will make it more possible for him to respond differently in the future.

 I have worked with many examples of this approach as I consult with many agencies that have implemented it. We have considered how to avoid the tasks becoming punishments by another name, and how to react when the child refuses to do the task. We have created lists and suggestions for tasks.

 I still believe that the making amends task is very important. Our children have no idea how to fix problems in a relationship. In their experience, doing something wrong has resulted in being “disrupted” and never seeing those people again. They have observed relationship difficulties that lead to violence. They have not experienced relationship problems that have been healed. By assigning them ways to make amends, we teach them a specific process, we decrease shame and build self worth, and we deepen connection. The making amends process also helps the other person who has been hurt. The key is to make the task something that fits the child’s developmental and skill level, involves some effort, and is a token of repair.

 I am more skeptical now about my ideas about learning tasks. I still strongly believe we have to teach the children skills. We cannot just tell them to stop doing something without teaching them how to do something different. They are trying to solve a problem with their behavior, and will not be able to do otherwise until they know some other, more positive way to solve that problem. I still think it is worthwhile to consider these questions when deciding how to react to a behavior:

  1. How do you understand this behavior? What was the child feeling?
  2. What do we want this child to do when he is feeling this way?
  3. Based on your understanding of the child, what learning task could help the child learn or practice the skills he would need in order to react differently?
My questions now are: if we truly believe that the child is doing the best that he can, how can we punish him, even if the punishment is a task? Some of the changes that the child needs to make will take a long time- are we moving in the right direction with the task we are picking? Could it be that making amends is enough? Maybe we can incorporate into the making amends the treatment themes, rather than have a separate learning task? For example, if trusting adults is a treatment theme, the task for making amends could involve doing something with an adult to create a positive experience.

 I am wondering now if the questions above are more to guide us as treaters rather than to create learning tasks. They help us remain focused on the adaptive nature of the child’s behavior. They help us consider what treatment experiences we must provide in order for the child to grow and have less need to hurt others.

What do you think? Have learning tasks been helpful in the treatment you provide? Please share your ideas by clicking on “comment” below.






Sunday, August 25, 2013

My Feelings Monster

Externalizing a problem is a well known therapy technique. It fits well with my constant emphasis on exploring behaviors rather than trying to change them. The trick is to do this work when the child is in a good, calm place or as my co-worker Steve Brown would say, when the iron is cold. Work on these thngs with a light touch, and with a lot of emphasis on how the behavior has been a friend to the child, has helped them out.

I am going to make a workbook for this out of these questions, and more I may think of:

Exploring Me 

My Name is:
I am ___ years old. 
Some of my favorite things are:
Color:
Music group:
Activity:
Food:
Outfit:
People:
Smell:
Book:
Movie:
School subject:
Some things I can’t stand are:
Some things that are gross are:
Some things that scare me are:
Some things that comfort me are:
I can’t wait until….           

What I want for my future:
Job:
Live:
Relationships:
Enjoy:
Learn:
Be sure to do:
However I have this problem that is getting between me and what I want.  The problem is:

I call it:
Here is a picture of it:


 

I am going to learn more about ___________
__________ has been my friend in the past. Here are some ways ________ has helped me:
However recently ________ has gotten a little too big and is getting in the way of what I want. So I plan to study him, learn all about him, and make friends with him again. That way I can use the best part of him, but he won’t get in my way.
The times ________ is strongest are:
The times he takes a nap and leaves me alone are:
The times I am glad he is there are:
The times I wish he would go away are:
 Here’s what I can do that feed _____ ‘s energy:
Here’s what I can do that makes him a little easier to get along with:
I am going to make some charts about me and _____.

I think I will start by rating how much energy he had this week. I’ll call 1 when he was sleeping or being cooperative. I’ll call 5 when he really took over my life and was bossing me around. I’ll make a note about anything I notice. 

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Then I think I will track ways that _______ helped me.

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Now I’m going to track things I did that bad him quieter and friendlier or louder and madder.   I’ll put an up arrow   when I make him madder and a down arrow   when I help him relax.

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Other things I have learned about ________.

You know if I am kind to ____ he is kinder to me.  Now he is some times helping me get what I want instead of getting in my way so much.

So what do you think? Can you think of anything else I should add? Click on "comment" and let me know.

Sunday, August 11, 2013

Understanding a Child

Here are some basic questions to use as guidelines when trying to respond to problem behaviors in a child or youth: 

•         What has happened to him?

•         What has he learned about other people?

•         What biological changes has he experienced?

•         What skills has he learned to survive?

•         What skills does he need to learn?  

When supporting parents or treaters in understanding behavior and responding to crisis:

•         Ask how we understand the behavior using our formulation

•         Relate to experiences in the child’s past

•         Look for patterns

•         Look for problem child is solving

•         Consider fear and confusion

•         Consider feeling overwhelmed

How can we help the child solve his problems in more positive ways?  

In responding to a crisis:

•         Validate both adult and child

•         If possible connect the child’s behavior to behaviors the adult has experienced in  their own life

•         Look for ways to make amends and reconnect

 

Sunday, August 04, 2013

How To Create a Person

Terri is one of those kids who seems empty. She does not have an internal solid self that is continuous between moments. If she is with Sonia, she develops an accent. If she is with Janaia, she likes hip hop music; if she is with Courtney she likes Justin Beiber. She tells swears at her team mate Vanessa and tells her that she hates her one moment, and the next she says she loves Vanessa and wants a hug. She is at the mercy of her emotions. A small disappointment occurs and the feelings sweep over her, getting bigger and more extreme by the moment. She has no ability to modulate her feelings, instead the tide rises and swells until, suddenly, it breaks and Terri is completely fine. She has goals- in fact many, contradictory goals- but she has absolutely no ability to hang onto them or use them in the face of any obstacles. 

Terri has had many people in and out of her life and many changing circumstances. Her mother has been her one constant, and her mother has gone through a lot of hardship throughout Terri’s childhood years. Somehow Terri missed whatever it takes to consolidate a sense of who you are. 

Furthermore, Terri is caught in the dilemma that is so familiar within our population. She has learned that the infallible way to engage with others is to have problems. She has trouble figuring out how to be a good friend. She misses cues and doesn’t quite know when to get closer or when to move away. But, she can always get someone’s attention by baiting them, saying whatever will most upset them. She feels lost and empty inside, and has no ability to remember that people care about her when they are not physically present. So when adults are not with her or even are paying attention to someone else, she feel bereft. That’s okay- she has a surefire way of getting them back. Scream. Cut herself. Become agitated. Stand in the middle of a busy road. Adults tend to drift away and become less available, but they always have to engage when you become unsafe. 

So you have someone with no central core and a longstanding pattern of engaging people through problems. At this time Terri is so vulnerable to people in the world that would take advantage of her desperate need for love. What do you do? How can treaters help to build a person? 

Two overlapping fairly difficult treatment activities will be helpful. The first is to concentrate a lot of effort on helping Terri create who she is. This involves activities such as:
  • Create a Me Book with all sorts of categories, such as my favorite color, favorite TV show, singers I like, singers I do not like, etc. etc. Terri could use cut outs from magazines or drawings, some words (less emphasis on words).
  • Every day staff should ask Terri what she liked in her day, what she didn’t. What did she have for lunch? How was it? This should largely replace any questions about how her behavior was.
  •  Every time anyone does something with Terri, they can discuss it with her. At a movie, which character did she like? Why did they do what they did? Would she have done the same thing? If she is reading a book, relate it to what she thinks, feels, would do. Terri will not have much patience for these discussions but in short bursts she could be engaged in them.
  • Whenever possible give Terri choices and comment on her choices.” So, you chose these clothes, you like bright colors.”
  • Comment on any strengths or skills you see. Not just or even particularly coping skills- more things like “you bake good cupcakes”.
  • Engage Terri in helping staff to do work. Coach her to persist despite minor obstacles that arise.
  • Coach and support Terri to sustain her effort when something is hard, and point out the positive results.
  • Have posters in her room of “Things Terri Likes” and “Things Terri Does Not Like” and have her keep adding pictures from magazines.
The theme of this series is to help Terri move her self-definition away from a girl with severe psychiatric problems and define herself as an ordinary girl.  

The second part of the approach is to tell Terri that we understand she has learned that the best way to connect with people is to have problems, but that this is not true. We are going to help her learn other ways to connect that are more fun. So to do this we are going to be less interested in her problems and more interested in the rest of her life. 

How do we carry this out? When Terri goes into her emotional escalations, staff and her family of course have to interact with her and keep her safe. However, they should do so in as non-emotional, uninvolved, and routine way as they possibly can. The trick here is not to be punitive, judgmental or mean. You have to try to come from a stance that: we understand you have to do this, you are doing the best you can right now, we hope you can learn better ways but meanwhile we will keep you safe and look forward to when you are calm and we can have fun together.

It is essential that this non-involved, non-emotional approach to problems be paired with an extremely involved, very attached availability when Terri is not having problems. If Terri is available to play a game, have fun, do work, just talk, go for a walk, talk about her day, that is when staff and her family should be very interested, connected and involved. If the talk turns to psychiatric problems, the adults should be more distant and try to change the subject. The adult should be very interested and available to discuss normal teen age problems, like how do you know if a boy likes you? Or how much make up should I wear? The adult should encourage talk about Terri’s experiences and her reactions to them. 

It will also be helpful if Terri engages in rhythmic activities with an engaged adult. Dr. Bruce Perry’s work has shown us that these sort of activities help organize the brain and its ability to manage the body. These could include walking with someone, dance, music, drumming, petting animals, throwing a ball back and forth, jump rope, hand clapping games, etc. Doing fun physical activities with a connected adult will also be the best way to change Terri’s deepest assumptions about adults, that they are not there. 

This work is hard, and the adults doing it need a lot of sustenance and support. Yet Terri will only have a chance of a life worth living if she develops a sense of who she is. With time and repetition the adults who care about her can help her strengthen her inner core.

 

Sunday, July 28, 2013

What Do Really Mean When We Say We Provide Trauma Informed Care?


Here is a manifesto I wrote recently- let me know if you would like to add anything. 

We act on our belief that everyone is doing the best they can. Every client. Every staff.
We base our interventions on our knowledge that people act better when they are safer, more connected, and happier.
We inform our decisions with our knowledge that fear does not produce lasting growth.  Kindness produces lasting growth.
We believe that change happens within relationships.
We know how neglect, trauma and attachment disruptions change the body, and use that knowledge to design our treatment.
All behavior is communication and is adaptive. It is an attempt to solve a problem in the best way a person knows. Therefore, we attempt to understand behavior before we attorney to change it.
With our clients we are collaborative ad respectful. We are also that way with each other.
We individualize our approach because each person is different.
We are patient and flexile, trying to help the person reach their goals in less destructive ways. We avoid shaming. 
We teach skills and help each person discover and use their voice.
Our most important job is to demonstrate that some people are trustworthy, kind and genuinely caring.
We do this work with our hearts and it effects us as people. We pay attention to vicarious transformation and takegood care of ourselves and each other. We offer forums, fun, and recognition.

Sunday, July 21, 2013

The Role of Support Staff in Trauma informed Care

I recently had a meeting with the support, non-direct care staff in an agency. This included development, IT, administrative services, plant management, security, compliance, medical records and other. I gave them the handout I am sharing here. Please let me know by clicking "comment" whether you agree or can add ideas I have missed. 

You may be the most important person in this child's life. You may be rebuilding his or her brain in your interactions.When you talk with the child, your job is to change this child or family member's template or expectations about other people.The client has learned that people hurt them. You can help them learn that some people don't hurt them. Some people are kind, trustworthy and like them.

In order to offer the most powerful change to this client:

·         Be pleasant and kind. 
·         Learn about the child's interests and follow up on them. 
·         Involve the child in meaningful work and in contributing to others. 
·         Do not keep secrets with the child. If the child tells you anything important, tell his Treatment Team and tell him that you are going to do so. 
·         Do not tell the child that you are going to adopt him, take him home, become his mentor, or anything like that. If any thoughts like that occur to you, do NOT say anything to the child but instead talk to your supervisor and the Treatment Team to see if it is possible .
·         Do not do anything with the child outside of what is normal and arranged by the team. If you think of something, such as giving the child a gift or making an incentive plan with him, ask the team BEFORE you mention it to the child.
·         We can only treat the children and families as well as we treat each other. So be a positive, pleasant team member. Assume good intentions on the part of other staff. Try to help each other whenever possible.
·         Teach the child skills that you know if you get a chance (example: knitting).
·         Say hello whenever you see the child. If you know of a neutral or positive event in his life, ask him about it. Do not talk about problems unless child brings em up. 
·         Compliment child whenever possible.
·         If the child acts out remember it is about his past and not about you. Stay calm and regulated or leave the area if you can. 
·         The stories and experiences of these children will affect you too. Make sure you have someone to talk to about vicarious traumatization, and be alert for its effects on you. Take care of yourself and each other. 

Remember that you have the most important job in the world. You can change a family’s life through supporting the people who provide their therapy. You can change a child’s life through your interaction with him or her. Your job is essential!