Sunday, August 25, 2013

My Feelings Monster

Externalizing a problem is a well known therapy technique. It fits well with my constant emphasis on exploring behaviors rather than trying to change them. The trick is to do this work when the child is in a good, calm place or as my co-worker Steve Brown would say, when the iron is cold. Work on these thngs with a light touch, and with a lot of emphasis on how the behavior has been a friend to the child, has helped them out.

I am going to make a workbook for this out of these questions, and more I may think of:

Exploring Me 

My Name is:
I am ___ years old. 
Some of my favorite things are:
Color:
Music group:
Activity:
Food:
Outfit:
People:
Smell:
Book:
Movie:
School subject:
Some things I can’t stand are:
Some things that are gross are:
Some things that scare me are:
Some things that comfort me are:
I can’t wait until….           

What I want for my future:
Job:
Live:
Relationships:
Enjoy:
Learn:
Be sure to do:
However I have this problem that is getting between me and what I want.  The problem is:

I call it:
Here is a picture of it:


 

I am going to learn more about ___________
__________ has been my friend in the past. Here are some ways ________ has helped me:
However recently ________ has gotten a little too big and is getting in the way of what I want. So I plan to study him, learn all about him, and make friends with him again. That way I can use the best part of him, but he won’t get in my way.
The times ________ is strongest are:
The times he takes a nap and leaves me alone are:
The times I am glad he is there are:
The times I wish he would go away are:
 Here’s what I can do that feed _____ ‘s energy:
Here’s what I can do that makes him a little easier to get along with:
I am going to make some charts about me and _____.

I think I will start by rating how much energy he had this week. I’ll call 1 when he was sleeping or being cooperative. I’ll call 5 when he really took over my life and was bossing me around. I’ll make a note about anything I notice. 

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Then I think I will track ways that _______ helped me.

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Now I’m going to track things I did that bad him quieter and friendlier or louder and madder.   I’ll put an up arrow   when I make him madder and a down arrow   when I help him relax.

 
Monday
Tuesday
Wed
Thursday
Friday
Saturday
Sunday
Morning
 
 
 
 
 
 
 
 
 
Afternoon
 
 
 
 
 
 
 
 
 
Notes
 
 
 
 
 
 
 
 
 
 
 

 Other things I have learned about ________.

You know if I am kind to ____ he is kinder to me.  Now he is some times helping me get what I want instead of getting in my way so much.

So what do you think? Can you think of anything else I should add? Click on "comment" and let me know.

Sunday, August 11, 2013

Understanding a Child

Here are some basic questions to use as guidelines when trying to respond to problem behaviors in a child or youth: 

         What has happened to him?

         What has he learned about other people?

         What biological changes has he experienced?

         What skills has he learned to survive?

         What skills does he need to learn?  

When supporting parents or treaters in understanding behavior and responding to crisis:

         Ask how we understand the behavior using our formulation

         Relate to experiences in the child’s past

         Look for patterns

         Look for problem child is solving

         Consider fear and confusion

         Consider feeling overwhelmed

How can we help the child solve his problems in more positive ways?  

In responding to a crisis:

         Validate both adult and child

         If possible connect the child’s behavior to behaviors the adult has experienced in  their own life

         Look for ways to make amends and reconnect

 

Sunday, August 04, 2013

How To Create a Person

Terri is one of those kids who seems empty. She does not have an internal solid self that is continuous between moments. If she is with Sonia, she develops an accent. If she is with Janaia, she likes hip hop music; if she is with Courtney she likes Justin Beiber. She tells swears at her team mate Vanessa and tells her that she hates her one moment, and the next she says she loves Vanessa and wants a hug. She is at the mercy of her emotions. A small disappointment occurs and the feelings sweep over her, getting bigger and more extreme by the moment. She has no ability to modulate her feelings, instead the tide rises and swells until, suddenly, it breaks and Terri is completely fine. She has goals- in fact many, contradictory goals- but she has absolutely no ability to hang onto them or use them in the face of any obstacles. 

Terri has had many people in and out of her life and many changing circumstances. Her mother has been her one constant, and her mother has gone through a lot of hardship throughout Terri’s childhood years. Somehow Terri missed whatever it takes to consolidate a sense of who you are. 

Furthermore, Terri is caught in the dilemma that is so familiar within our population. She has learned that the infallible way to engage with others is to have problems. She has trouble figuring out how to be a good friend. She misses cues and doesn’t quite know when to get closer or when to move away. But, she can always get someone’s attention by baiting them, saying whatever will most upset them. She feels lost and empty inside, and has no ability to remember that people care about her when they are not physically present. So when adults are not with her or even are paying attention to someone else, she feel bereft. That’s okay- she has a surefire way of getting them back. Scream. Cut herself. Become agitated. Stand in the middle of a busy road. Adults tend to drift away and become less available, but they always have to engage when you become unsafe. 

So you have someone with no central core and a longstanding pattern of engaging people through problems. At this time Terri is so vulnerable to people in the world that would take advantage of her desperate need for love. What do you do? How can treaters help to build a person? 

Two overlapping fairly difficult treatment activities will be helpful. The first is to concentrate a lot of effort on helping Terri create who she is. This involves activities such as:
  • Create a Me Book with all sorts of categories, such as my favorite color, favorite TV show, singers I like, singers I do not like, etc. etc. Terri could use cut outs from magazines or drawings, some words (less emphasis on words).
  • Every day staff should ask Terri what she liked in her day, what she didn’t. What did she have for lunch? How was it? This should largely replace any questions about how her behavior was.
  •  Every time anyone does something with Terri, they can discuss it with her. At a movie, which character did she like? Why did they do what they did? Would she have done the same thing? If she is reading a book, relate it to what she thinks, feels, would do. Terri will not have much patience for these discussions but in short bursts she could be engaged in them.
  • Whenever possible give Terri choices and comment on her choices.” So, you chose these clothes, you like bright colors.”
  • Comment on any strengths or skills you see. Not just or even particularly coping skills- more things like “you bake good cupcakes”.
  • Engage Terri in helping staff to do work. Coach her to persist despite minor obstacles that arise.
  • Coach and support Terri to sustain her effort when something is hard, and point out the positive results.
  • Have posters in her room of “Things Terri Likes” and “Things Terri Does Not Like” and have her keep adding pictures from magazines.
The theme of this series is to help Terri move her self-definition away from a girl with severe psychiatric problems and define herself as an ordinary girl.  

The second part of the approach is to tell Terri that we understand she has learned that the best way to connect with people is to have problems, but that this is not true. We are going to help her learn other ways to connect that are more fun. So to do this we are going to be less interested in her problems and more interested in the rest of her life. 

How do we carry this out? When Terri goes into her emotional escalations, staff and her family of course have to interact with her and keep her safe. However, they should do so in as non-emotional, uninvolved, and routine way as they possibly can. The trick here is not to be punitive, judgmental or mean. You have to try to come from a stance that: we understand you have to do this, you are doing the best you can right now, we hope you can learn better ways but meanwhile we will keep you safe and look forward to when you are calm and we can have fun together.

It is essential that this non-involved, non-emotional approach to problems be paired with an extremely involved, very attached availability when Terri is not having problems. If Terri is available to play a game, have fun, do work, just talk, go for a walk, talk about her day, that is when staff and her family should be very interested, connected and involved. If the talk turns to psychiatric problems, the adults should be more distant and try to change the subject. The adult should be very interested and available to discuss normal teen age problems, like how do you know if a boy likes you? Or how much make up should I wear? The adult should encourage talk about Terri’s experiences and her reactions to them. 

It will also be helpful if Terri engages in rhythmic activities with an engaged adult. Dr. Bruce Perry’s work has shown us that these sort of activities help organize the brain and its ability to manage the body. These could include walking with someone, dance, music, drumming, petting animals, throwing a ball back and forth, jump rope, hand clapping games, etc. Doing fun physical activities with a connected adult will also be the best way to change Terri’s deepest assumptions about adults, that they are not there. 

This work is hard, and the adults doing it need a lot of sustenance and support. Yet Terri will only have a chance of a life worth living if she develops a sense of who she is. With time and repetition the adults who care about her can help her strengthen her inner core.

 

Sunday, July 28, 2013

What Do Really Mean When We Say We Provide Trauma Informed Care?


Here is a manifesto I wrote recently- let me know if you would like to add anything. 

We act on our belief that everyone is doing the best they can. Every client. Every staff.
We base our interventions on our knowledge that people act better when they are safer, more connected, and happier.
We inform our decisions with our knowledge that fear does not produce lasting growth.  Kindness produces lasting growth.
We believe that change happens within relationships.
We know how neglect, trauma and attachment disruptions change the body, and use that knowledge to design our treatment.
All behavior is communication and is adaptive. It is an attempt to solve a problem in the best way a person knows. Therefore, we attempt to understand behavior before we attorney to change it.
With our clients we are collaborative ad respectful. We are also that way with each other.
We individualize our approach because each person is different.
We are patient and flexile, trying to help the person reach their goals in less destructive ways. We avoid shaming. 
We teach skills and help each person discover and use their voice.
Our most important job is to demonstrate that some people are trustworthy, kind and genuinely caring.
We do this work with our hearts and it effects us as people. We pay attention to vicarious transformation and takegood care of ourselves and each other. We offer forums, fun, and recognition.

Sunday, July 21, 2013

The Role of Support Staff in Trauma informed Care

I recently had a meeting with the support, non-direct care staff in an agency. This included development, IT, administrative services, plant management, security, compliance, medical records and other. I gave them the handout I am sharing here. Please let me know by clicking "comment" whether you agree or can add ideas I have missed. 

You may be the most important person in this child's life. You may be rebuilding his or her brain in your interactions.When you talk with the child, your job is to change this child or family member's template or expectations about other people.The client has learned that people hurt them. You can help them learn that some people don't hurt them. Some people are kind, trustworthy and like them.

In order to offer the most powerful change to this client:

·         Be pleasant and kind. 
·         Learn about the child's interests and follow up on them. 
·         Involve the child in meaningful work and in contributing to others. 
·         Do not keep secrets with the child. If the child tells you anything important, tell his Treatment Team and tell him that you are going to do so. 
·         Do not tell the child that you are going to adopt him, take him home, become his mentor, or anything like that. If any thoughts like that occur to you, do NOT say anything to the child but instead talk to your supervisor and the Treatment Team to see if it is possible .
·         Do not do anything with the child outside of what is normal and arranged by the team. If you think of something, such as giving the child a gift or making an incentive plan with him, ask the team BEFORE you mention it to the child.
·         We can only treat the children and families as well as we treat each other. So be a positive, pleasant team member. Assume good intentions on the part of other staff. Try to help each other whenever possible.
·         Teach the child skills that you know if you get a chance (example: knitting).
·         Say hello whenever you see the child. If you know of a neutral or positive event in his life, ask him about it. Do not talk about problems unless child brings em up. 
·         Compliment child whenever possible.
·         If the child acts out remember it is about his past and not about you. Stay calm and regulated or leave the area if you can. 
·         The stories and experiences of these children will affect you too. Make sure you have someone to talk to about vicarious traumatization, and be alert for its effects on you. Take care of yourself and each other. 

Remember that you have the most important job in the world. You can change a familys life through supporting the people who provide their therapy. You can change a childs life through your interaction with him or her. Your job is essential!

Sunday, July 14, 2013

How Administrators Can Sustain Trauma Informed Care


Recently I developed a list of steps administrators can take to create and sustain trauma informed care. I am sharing it here. Please let e know your reaction and tell me any other ideas I may have missed. 

The following are specific steps that Senior Administrators can take to create and sustain trauma informed care in their agencies.

Develop a mechanism to learn of moments of success, such as patience and understanding helping a child or family, and praise the staff member personally

Establish communication forums such as Lunch with the CEO and listen.

Take clients to lunch. Ask them how you could improve your agency.

Call families who have been involved with the program a few weeks or a month. Ask them how it is going and how you could improve.

When you are asked to consult on a case, ask how the staff understands the behavior.

Develop and sustain employee recognition events and employee and client fun events.

Establish client councils

Have a client on your Board.

When you observe or must respond to a problem situation, praise any one who did anything caring and collaborative with the client.

When things go wrong, seek systems solutions. When possible, do not blame individuals. Make sure to maintain a "we are in this together" stance.

Occasionally join in program fun events.  

Convey hope

Establish contact with every staff member who is hurt.

Speak warmly and hopefully of the youth.

Remind staff about their reason for doing this work, the mission, the importance to the youth.

Make resources available for change effort.

Articulate overall program expectations, such as what is meant by imminent danger and when restraint can and cannot be used, or when to call the police.

Congratulate team members on their stamina in sticking with a certain child, reminding them that it is the most important thing they can do.

Be clear and specific in your intent to establish trauma informed care.

When you make a mistake, admit it. Make amends.

Include descriptions of your success with trauma informed care in all your external communications.

Learn which staff are good at this and support them. And promote them.

When making key hires and promotions, consider the person's familiarity with and commitment to trauma informed care.

Create policy to support this way of working, such as guide to behavior management and treatment philosophy.

Strongly support training.

Consider the agency structure and change if necessary to (as much as possible) unified teams with clinical leadership.

The stories and experiences of these clients, and the pain of the staff, and the complexities of this difficult work we do, will effect you too. Make sure you have someone to talk to about vicarious traumatization, and be alert for its effects on you. Take care of yourself and each other.

Wednesday, July 03, 2013

Doing What You Are Told


I am re-reading the Language of Flowers by Vanessa Diffenbaugh. If you haven’t read it, do so immediately! It is a wonderful story and conveys the inside experience of the children we work with.

This time I was struck by a simple sentence “Doing what I was told had not resulted in my getting what I wanted.”

When children are raised in a good enough family, they are often told no, or told to do things they don’t want to do. As life goes on, they gradually see that the adult saying no was often right and had their best interests at heart. Even when they don’t agree with the adult’s evaluation of the situation, they see that the adult has good intentions. Overall, they learn that the adult’s advice is trustworthy and they can turn to the adult for help. The adult is not only a source of love and comfort, they are a source of wisdom and knowledge.

Some of the children we work with have not had that experience. Many of the adults they have loved and lived with have not had their best interests at heart. Or, it has been variable- at times the adult is thinkingof them, at other times their own stressors get in the way. So the child is told no, don’t tell what I have been doing to you. Don’t tell your school what is happening here. Be quiet so Daddy won’t hit you, or hit Mommy. It’s okay that Daddy hits Mommy because he really loves her. I’m not drunk, I’m just sick. Don’t disturb Mommy when her boyfriends are here.

The adult offers neither comfort nor wisdom. The child is on his own. He must develop a way to protect himself.

So later, when a nice person says “no” and really does have his best interest at heart, he cannot see it. Instead he sees one more person taking something from him to meet their own needs.

Behavior is communication. Think of a child whose behavior you are struggling with. Just for a few moments, imagine that every single thing that child is doing is completely legitimate and is a communication to you about their life so far. What is the child saying? What is she telling you about the people she has known? What is she showing you about how she has had to survive?

So validate. But not by rote or because you have been told to do so. Validate because you know in your heart that she is telling the truth about her actual experience. And by doing so you have begun the transformation.

Sunday, June 23, 2013

Melissa's Depression


Melissa is depressed. She has begun hurting herself and has made a suicide attempt, for which she was hospitalized. Furthermore, she talks constantly about how unhappy she is. When asked about her day, she says it was horrible. She has difficulty participating in events. She looks sad all the time. Melissa says that her depression is biological and there is nothing that can be done about it. JoAnne, Melissa’s mother, is very concerned about her. When she visits her she asks Melissa constantly abbot her depression and her symptoms, trying to push Melissa to do something about her mood and start functioning again.
Melissa is in a treatment center to which she was admitted following her hospitalization for her suicide attempt. The team is very caring and compassionate, and they feel Melissa’s sadness. They are frustrated because nothing that they are doing seems to be helping. She is not getting better. Another troubling thing is that they do not understand why Melissa is so depressed anyway. Most of the kids they serve have been abused, abandoned, and uncared for. As far as they can tell, Melissa has had a fine life, and no one has reported any trauma. She lives with her two biological parents in the relative affluence of a suburb.

Melissa has described that suburb, Canondale. She says that all the girls in her high school are Canondale clones, with the same hairstyles, the same expensive accessories, and the same ideas. Melissa describes herself as having tried to be like them but failed. Then she realized the because she was depressed she shouldn’t even be trying to keep up. Depression means, she said to her therapist, that you don’t even have the energy to comb your hair.

The team has been doing their best to help Melissa come out of her depression, When she describes her day in negative terms, they ask her to make one positive statement about the day. They have taught her coping skills and encourage her to use them when she is feeling down (but she won’t). They have helped her to start a journal, but they feel impatiend with all the sad things she writes, so they have instructed her to write what is good about her life.

I would suggest that they take a different approach. Instead of fighting against Melissa’s depression, I suggest they help her explore it. Instead of teaching her coping skills I encourage the team to gently lure her back into life by inviting her to do things with them. Instead of family therapy being about reviewing her symptom, it can be about having fun together.

The first step is for the team to talk together about their feelings in this case. It is hard to be treating this girl who is not getting better. It is painful to experience with her the sadness that is getting in the way of her life. It is frustrating not to know a “reason” for the depression and to sometimes feel like she should just snap out of it and realize how good she has it. If the team acknowledges and shares these feelings they will be in a better place to move forward in a different direction.

If you are feeling sad, do you appreciate it if someone says “well tell me the good things about the situation”? No. Well neither does Melissa. As a first step, the team including the therapist should respond to Melissa’s statements of pain with active listening.

“So lunch was particularly hard for you today.”
“During free time you were having sad thoughts.”
“You feel hopeless and wonder if you will ever get better.”
“I feel sad when I hear you describe how hard that was for you.”
Validation. No push for change.

Melissa’s therapist, Tyquanda, can explore her experience with her. “So, what happened exactly? And what was that like for you? What did you do? What happened next?” No symptom or behavior changes by our pushing directly against it. That just solidifies the person in their position.

If Melissa brings up anything that is not specifically about being depressed, such as the statement about the girls being clones, Tyquanda could explore that. She shouldn’t jump all over anything outside herself that Melissa says, because that would frighten Melissa back into her depressive hole. Instead, be gentle. “What is the clone look in Canondale? What are the in brands? Oh really, I never liked Ughs… they don’t like ballet shoes? What are the ways to behave? Are there any other groups a person can belong to if they are not a clone?”

Let’s shift the idea of Melissa’s journal. The therapist or staff could write back and forth with her. If she writes about her pain, respond with validation and exploring. If there is something else you know about her, ask her about that: “Can you tell me more about your dog? What kind is he? How long have you had him?”

It is not important at this time to worry about why Melissa is depressed. It may be that she was feeling lost, unsuccessful and scapegoated in school and found this way out. There may be more to it. There may be biological components. We do know that there is a good reason; in other words, that the depression is solving a problem (or several) for her. And we also observe that the depression has now become her most successful way of connecting with people, including her mother. So, we try to limit pour interaction around either the depression OR ways to change it to brief validation statements. We try to engage with Melissa about anything else. In family therapy we talk about past family memories, present events, the weather. We don’t talk about activities (such as, say, knitting) as coping skills to be used to combat depression. Instead, we invite Melissa to join us in activities- “I’m going for a walk, Melissa, want to come with me?” We start a craft project next to her and invite her in. We invite her to join us in helping others. We especially try to engage with her (but not TOO enthusiastically) if there are any moments she does not seem focused on herself and her depression.

Melissa’s depression while painful for her, is also a friend, a refuge, a protection. She cannot give it up- or even allow it to lessen- until she is sure there is some other way for her to live in the world. Our job is not to teach her coping skills, or insist she make positive statements, or rehash her symptoms. Our job is to gently and compassionately lure Melissa back into the world. We hope to help her experience safety, connection and success.

Let me know you thoughts on this by clicking on “comment” below.